Prices are not final until full payment is received
Amendment & cancellation fees and charges will apply
Student & escort/s names must be exactly the same as the passengerâ€™s Birth Certificate
Once we have confirmed your itinerary, Industrialvisits Educational Tours will make payments on your behalf which may incur cancellation and other charges which we will pass on to you.
Prices are based on your quoted itinerary including coach transfers, ferry travel, economy class airfares (where applicable) and multi-share accommodation as indicated in your personalised itinerary. We will amend the price to reflect our costs at the time you request a quote.
Pre-payable charges including airport charges, insurance levies and fuel surcharges are included in the total package price, subject to change. The tour price does not include the cost of travelling to or from departure and arrival ports, travel insurance, personal expenses and excess baggage charges. When comparing prices, we advise that you ensure that airport transfers and other standard Industrialvisits Educational Tours inclusions are included in the comparative price.
Coach, airline, rail and ferry fares are subject to change without notice at any time prior to full payment.
Statutory charges and levies are subject to change at any time without notice.
All prices are subject to flight schedules and pricing (where applicable).
Airlines may amend fuel surcharges at any time prior to departure.
All verbal quotes are only an estimate of the price and written quotes are indicative with the final price subject to advice on full payment and receipt of a signed Industrialvisits Educational Tours booking form.
Mandatory Booking Requirements
We are not liable for any loss or expenses caused by your failure to comply with these requirements. Flight, rail and ferry reservations cannot be confirmed without passenger names. You must, at the time of booking, advise the correct names for all passengers including students and escorts. Name changes after tickets have been issued will result in the issue of new tickets and incur amendment charges, and may require a higher fare to be paid. Industrialvisits Educational Tours can accept no responsibility for any additional charges, or inability to travel as a result of incorrect notification of passenger names.
Deposits & Payments
A non refundable deposit is payable to confirm your reservation with full payment required 30 days prior to departure. Full payment for air, rail and sea travel is required 65 days prior to travel. GST will be charged on the full payment. A deposit of $20 per student is required for itineraries valued at $200 or less, $50 per student for itineraries from $201 to $500 and $300 per student for itineraries valued at $501 or greater. Bookings may be automatically cancelled if payment is not received.
Changes & Amendments
If you change your booking after final payment we will charge a $100 amendment fee for each change plus any additional pre-payable taxes, levies or charges. Requests for an individual to travel outside the groupâ€™s designated dates or destination will incur an additional charge of $100 per person plus any costs that our suppliers may charge. As prices are indicative only, details of particular tours or hotels in our brochures may have changed since publication date.
Cancellations & Refunds
A cancellation fee equal to 100% of the amount paid will apply until 30 days prior to departure (65 days for air, rail & sea sectors). Bookings cancelled within 30 days of departure will be charged a fee equal to 100% of the land content price.
Airlines, ground handling companies, hotels, hostels, restaurants and tour operators may impose additional cancellation fees within 65 days of departure.
Airline discount booking classes will incur cancellation fees following confirmation. In order to confirm seats some discount airfares may require immediate non refundable payment in full.
We will not refund any unused part of your itinerary including accommodation, transfers, tours, and airfares. Airline refunds following cancellation will be made when the airline completes the refund transaction (this may be in excess of 60 days). Cancellations will only be accepted in writing. The price of your tour is not guaranteed until full payment has been received.
We strongly recommend comprehensive travel insurance for students & escorts. This should be valid for the full duration of your itinerary.
When travelling by air free luggage allowances will be strictly enforced with excess baggage carried by airlines at their discretion and at passengers own expense. Note most full service airlines offer a 20kg free baggage allowance. Some low cost airlines may offer a lower allowance or levy an additional charge for baggage. Please note a maximum luggage weight of 25 kg per passenger applies for all coach travel.
Law of Contract
Industrialvisits Educational Tours and its suppliers, including airlines, do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expense or inconvenience caused directly, or indirectly by force majeure or other events beyond our control, or which are not preventable by reasonable diligence on its part including, but not limited to, war, civil disturbance, fire, flood, unusually severe weather, acts of God, acts of Government or other authorities, accident to or failure of machinery or equipment, or industrial action (whether or not involving its employees and even though such action may be settled by acceding to the demands of a labour group). G.E.T. Educational Tours cannot accept responsibility for subsequent changes or withdrawal of prices, details or services which are subject to change without notice. This contract is governed by the law of the State of Victoria.