Booking Conditions

Prices are not final until full payment is received

Amendment & cancellation fees and charges will apply

Student & escort/s names must be exactly the same as the passenger’s passport

Once we have confirmed your itinerary, Industrial Visits Educational Tours will make payments on your behalf which may incur cancellation and other charges, which we will pass on to you.


Prices are based on your quoted itinerary including economy class airfares, multi-share accommodation and return airport transfers as indicated in your personalised itinerary. We will amend the price to reflect our costs at the time you request a quote. Pre-payable charges including Australian Departure Tax, airport charges, insurance levies and fuel surcharges are included in the total package price. There may also be additional foreign taxes. The tour price does not include the cost of travelling to or from departure and arrival ports, passport and re-entry fees, visa fees, travel insurance, personal expenses and excess baggage charges. When comparing prices, we advise that you ensure that airport transfers and other standard Industrial Visits Educational Tours inclusions are included in the comparative price.

Airline fares, hotel rates, ground operators’ charges and exchange rates are subject to change without notice at any time prior to full payment.

Statutory charges and levies are subject to change at any time without notice.

All prices are subject to flight schedules.

Airlines may amend fuel surcharges at any time prior to departure.

All verbal quotes are only an estimate of the price and written quotes are indicative with final price subject to advice on full payment and receipt of a signed Industrial Visits Educational Tours booking form.

Passport & Visa Requirements

Your passport and visas are not our responsibility and we are not liable for any loss or expenses caused by your failure to comply with these requirements. Flight reservations cannot be made without passenger names. You must, at the time of booking, advise the correct names of all passengers including students and escorts. It is vital that these conform exactly to the name in each passenger’s passport. Name changes after tickets have been issued will result in the issue of new tickets and vouchers and incur amendment charges and may require a higher airfare to be paid. Industrial Visits Educational Tours can accept no responsibility for any additional charges, or inability to travel as a result of incorrect notification of passenger names. It is the responsibility of the traveller to ensure that their passport and visa validity is in line with the requirements of the country or countries they are travelling to.

Deposits & Payments

A non refundable deposit of $300 per student for tours to Asia and the Pacific and $1,000 per student for tours to Europe and the United States is payable to confirm your reservation. Full payment is required a minimum of 65 days prior departure. Airfare only bookings require a non refundable deposit of $250 per student to Asia and the Pacific and $500 to Europe and USA. Bookings may be automatically cancelled if payment is not received.

Changes & Amendments

If you change your booking 120 days prior to departure we will charge a $150 amendment fee for each change plus any additional pre-payable taxes, levies or charges. Requests for an individual to travel outside the group’s designated dates is subject to availability and will incur an additional charge of $150 per person plus any charges that our suppliers may pass on to Industrial Visits

Cancellations & Refunds

A cancellation fee equal to the deposit and any airfares paid will apply final payment due date. Bookings cancelled inside this final payment due date will be charged a fee equal to 100% of the land content price and any airline cancellation fees.

Please note: Airlines, ground handling companies, hotels, hostels, homestay accommodation operators, restaurants and tour operators may impose additional cancellation fees inside final payment due date.

We will not refund any unused part of your itinerary including accommodation, transfers, tours, and airfares. Airline refunds following cancellation will be made when the airline completes the refund transaction (note, this may be in excess of 60 days). The price of your tour is not guaranteed until full payment has been received.

Travel Insurance

It is a condition of travelling on our international tours that students and escorts are fully covered by comprehensive travel insurance. This should be valid for the full duration of your itinerary. Industrial Visits Educational Tours offers suitable travel insurance for this tour.


Free luggage allowances will be strictly enforced with excess baggage carried by airlines at their discretion and at passengers own expense. Note most full service airlines offer a 20kg free baggage allowance. Some low cost airlines may offer a lower allowance or levy an additional charge for baggage.

Special Dietary Requirements

Industrial Visits requires a medical certificate to support special dietary requirements (excluding religious and vegetarian).

Law of Contract

Industrial Visits Educational Tours and its suppliers, including airlines, do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expense or inconvenience caused directly, or indirectly by force majeure or other events beyond our control, or which are not preventable by reasonable diligence on its part including, but not limited to, war, civil disturbance, fire, flood, unusually severe weather, acts of God, acts of Government or other authorities, accident to or failure of machinery or equipment, or industrial action (whether or not involving its employees and even though such action may be settled by acceding to the demands of a labour group). Industrial Visits Educational Tours cannot accept responsibility for subsequent changes or withdrawal of prices, details or services which are subject to change without notice. This contract is governed by the law of the State of Victoria.

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